Supanova Pop Culture Expo, since 2000, is an event that celebrates all things Pop Culture featuring special guests, anime, comic-books, manga, sci-fi, tv shows, movies, gaming and cosplay.
The diminishing numbers of volunteer return causes great concern for the running of the expo across all states in Australia.
By understanding the current volunteer portal’s signup process, form content and technical restrictions, we idenitified the opportunities that exists to improve the entire virtual volunteer experience.
The scope of the problem is therefore defined, to improve the ease of use, efficiency, engagment of the signup form and volunteer dashboard portal.
The incorporation of gamification elements in portal design, fast, efficient and logical signup process, encourages existing volunteers to return and volunteer at all states for a virtual status ranking, completed and cleared map of Australia.
As a result fostering a continual volunteer community all across Australia.