SUPANOVA VOLUNTEERS DASHBOARD (2015)

Project Summary

  • DURATION :
    Over the course of 1 month. On top of full time work.
  • ROLE :
    User Interface Designer.
  • METHODS :
    Stakeholder Interview, User Interface Mockup, Form Design and Content Strategy.
  • TOOLS :
    Photoshop, Illustrator and Google Drive.
  • DELIVERABLES :
    Interactive Mockups, Online Website

PROBLEM

Supanova Pop Culture Expo, since 2000, is an event that celebrates all things Pop Culture featuring special guests, anime, comic-books, manga, sci-fi, tv shows, movies, gaming and cosplay. The diminishing numbers of volunteer return causes great concern for the running of the expo across all states in Australia.

APPROACH

By understanding the current volunteer portal’s signup process, form content and technical restrictions, we idenitified the opportunities that exists to improve the entire virtual volunteer experience. The scope of the problem is therefore defined, to improve the ease of use, efficiency, engagment of the signup form and volunteer dashboard portal.

SOLUTION

The incorporation of gamification elements in portal design, fast, efficient and logical signup process, encourages existing volunteers to return and volunteer at all states for a virtual status ranking, completed and cleared map of Australia. As a result fostering a continual volunteer community all across Australia.